Terms of Service
These Terms are a legal agreement between you and Mindful AI, Inc. ("Mindful AI," "we," "us") for use of the Mindful Space app (the "App"). By using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
1. Safety Notice
Mindful Space is an AI companion for supportive conversation. It is not therapy, medical care, or a crisis service, and does not provide medical, psychological, legal, or financial advice. Your companion is software, not a licensed professional.
If you are in crisis or thinking about harming yourself or others, call or text 988 (Suicide and Crisis Lifeline) or call 911. The App is not designed to detect or respond to emergencies.
2. Eligibility
You must be at least 18 years old and located in the United States to use the App.
3. Your Account
You sign in with Apple or Google. You are responsible for activity under your account.
4. How the App Works
The App generates responses using a third-party AI provider, Anthropic, PBC. When you send a message, its content is sent to Anthropic to generate a response, as described in our Privacy Policy. AI-generated content can be inaccurate or inappropriate, is generated automatically, and does not represent the views of Mindful AI. You are responsible for how you use it.
5. Acceptable Use
You agree not to:
- Use the App for any unlawful purpose or in violation of others' rights;
- Rely on the App for medical, emergency, or crisis purposes it is not designed for;
- Reverse-engineer, scrape, disrupt, or gain unauthorized access to the App;
- Use the App to build or train a competing product or AI model.
We may suspend or terminate access if you violate these Terms.
6. Your Content
You own the messages you submit ("Your Content"). You grant us a limited license to store, process, and transmit Your Content solely to operate the App for you, including sending it to our AI provider and creating memory summaries as described in the Privacy Policy. We do not use Your Content for advertising.
7. Our Intellectual Property
The App, including its software, design, the "Mindful Space" and "Mindful AI" names, logos, and companion characters, is owned by Mindful AI or its licensors. We grant you a limited, personal, non-exclusive, non-transferable license to use the App for your own personal, non-commercial use.
8. Payments
The App is currently free. If we introduce paid features, pricing and billing terms will be shown before you are charged, and purchases will be processed through the Apple App Store under Apple's terms.
9. Disclaimers
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted or error-free, or that AI responses will be accurate or appropriate for your situation. The App is not a medical device and is not intended to diagnose, treat, or prevent any condition.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINDFUL AI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF DATA OR PROFITS, ARISING FROM YOUR USE OF THE APP. OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE PRIOR 12 MONTHS OR ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
11. Indemnification
You agree to indemnify Mindful AI from claims and expenses arising out of your misuse of the App or violation of these Terms.
12. Termination
You may stop using the App and delete your account anytime. We may suspend or terminate access if you violate these Terms or if we discontinue the App. Sections 6–11 and 13–15 survive termination.
13. Changes
We may update these Terms. Material changes will be reflected in the "Last updated" date and, where appropriate, noticed in the App.
14. Governing Law
These Terms are governed by the laws of the State of California. Any dispute will be subject to the exclusive jurisdiction of the state and federal courts in San Francisco County, California, except where applicable law provides otherwise.
15. Apple App Store Terms
These Terms are between you and Mindful AI only, not Apple. Apple has no obligation to provide support for the App. Apple is not responsible for any claims relating to the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.